Last updated: August 2025

Young’s Beers, Wines & Spirits Ltd (“Young’s BWS”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online or offline.

1. Who We Are

We are Young’s Beers, Wines & Spirits Ltd, registered in the UK.

📍 Registered Address:
Unit 20, Churchill Way
Lomeshaye Industrial Estate
Nelson, Lancashire, BB9 6RT
Company Registration Number: 07080926

📞 Telephone: 01282 617775
📧 Email: sales@youngsbws.co.uk

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. Definitions (from our original 2020 Notice)

• You, your, data subject: A natural living person.

• We, our: Young’s Beers, Wines & Spirits Ltd.

• Third party(ies): External suppliers with whom your personal data may be shared.

• Data: Any personal information we hold on you.

• GDPR: The UK General Data Protection Regulation.

• ICO: The Information Commissioner’s Office.

• Legitimate Interest: A lawful basis for processing where interests are balanced against individuals’ rights.

3. Data We Collect

We may collect and process the following personal data:

Data you supply to us

• Identity details (name, business name)

• Contact details (email, phone, delivery/billing address)

• Order and payment details (including bank details for invoices)

• Trade account applications (employment history, references, credit checks)

• Job applications (employment history, proof of ID, qualifications, health info)

• Data about your representatives (where legally authorised to act for you)

Data we collect automatically

• Website usage (via analytics tools, may include IP addresses)

• Cookies (see Section 11)

• Recorded telephone calls (for training and service purposes)

• Market trend data

Data we receive from third parties

• Business partners introducing customers

• Trade references or credit agencies

• Social media (if you engage with us on platforms like Facebook or LinkedIn)

• Publicly available information

• Reputable third-party data providers

4. How We Use Your Data

We process your personal data for:

• Order fulfilment – delivering products and managing customer service

• Billing & payments – invoicing, collecting payments, debt recovery

• Customer service – responding to queries and support requests

• Marketing communications – sending promotions under the “soft opt-in” rule or with consent (see Section 5)

• Business operations – improving services, analysing trends

• Compliance – meeting tax, accounting, and legal obligations

• Crime prevention – preventing fraud, money laundering, and terrorism financing

• Recruitment – assessing applicants for roles within our business

We will not process sensitive personal data (e.g. medical, beliefs, political) unless required by law or with your consent.

5. Marketing & Communications

We may send you marketing communications if:

• You are an existing customer and we rely on the soft opt-in rule under PECR; or

• You have explicitly given us consent.

You can opt out at any time via unsubscribe links in our emails or by contacting us.

We use Brevo (formerly Sendinblue) to manage and send marketing communications. Your information is stored securely within Brevo, which may involve transfers outside the UK subject to safeguards.

6. Sharing Your Data

We may share your data with trusted third parties, including:

• Delivery partners and couriers – to fulfil orders

• Payment processors – to securely process payments

• Brevo – email marketing platform

• Wix – our website hosting provider

• IT and system providers – for secure operations

• Credit reference agencies – for trade account checks

We may also share data where legally required (fraud prevention, HMRC, law enforcement).

We will never sell or rent your data to third parties.

7. Data Retention

We retain personal data only for as long as necessary:

• Orders, invoices, and accounts: 6 years minimum (for HMRC compliance)

• Marketing data: until you opt out or withdraw consent

• Trade account/credit data: as long as your account is active, plus up to 6 years

• Job applications: typically up to 12 months (unless required longer by law)

• Cookies: see Section 11 for expiry information

8. Your Rights

Under UK GDPR, you have the right to:

• Be informed about how your data is used

• Access a copy of your data

• Rectify inaccurate or incomplete data

• Request erasure (“right to be forgotten”)

• Restrict processing in certain circumstances

• Object to processing (including marketing)

• Request portability of your data

You can exercise these rights by contacting us at sales@youngsbws.co.uk.

If you are dissatisfied, you also have the right to complain to the ICO:
📞 0303 123 1113
🌐 https://ico.org.uk/concerns

9. International Data Transfers

Data may be processed outside the UK or EEA (e.g. by Brevo or Wix). In such cases, we ensure appropriate safeguards (UK International Data Transfer Agreement or adequacy decisions) are in place.

10. Security

We take appropriate technical and organisational measures to secure your data, including secure servers, restricted access, and encryption where applicable.

11. Cookies & Tracking

Our website (hosted on Wix) uses cookies. These include:

• Strictly necessary cookies – required for site operation

• Analytics cookies – to monitor site performance and improve user experience

• Performance cookies – to optimise service delivery

Cookies do not run software or install viruses. You can manage cookies via our banner or browser settings. For more details, see our Cookie Policy.

12. Children

Our services are not intended for children under 13. We do not knowingly collect their data. If we become aware of such collection, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on our website with a new “last updated” date.